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The business objective of a CRM system is to gain customer loyalty and retain existing customers via better services, easier access, and customer rewards programs. We can create custom design CRM database systems for all market segments. Below is a list of examples of CRM systems for medical, and retail applications. Contact us to learn how we can help you grow your business via a custom design CRM system.
We have also developed a CRM database system (MOSAS) for scheduling medical appointments. This system enables patients to schedule appointments online, 24 hours a day in real time. In addition, staff and physicians at a clinic can efficiently monitor their patients’ appointment requests, activities, and other historical data online in a convenient fashion at any time. The system can be custom tailored to meet specific requirements of clinics of various sizes.
For the retail market, we have developed a CRM system (RCMS) for restaurant applications which can be modified to meet the specific needs of a restaurant of any size. The online database system provides restaurants or restaurant chains with an easier and more efficient way of managing their promotional programs to target their thousands of customers. These programs include providing gift certificates on customers’ birthdays, an automatic coupon generator, reward programs, and various types of customer activities.